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Security Systems in Asheville
December 17, 2021

What Happens When Your Home Security Alarms Go Off In Asheville?

An alarm system should defend your property. But what actually transpires in the event your home security alarms go off in Asheville? What should you do to be certain you and your loved ones are secure?

The most important first step is to remain calm. Remember that your 24/7 monitoring specialists are always standing by to assist. Then proceed with the recommended actions to be ready for any emergency.

Our Committed Professionals Are Focused On Your Safety

A 24-7 monitoring specialist is instantly notified when your Asheville home security alarms go off. After a representative is notified, they will reach out to you without delay to ascertain what triggered your home’s defense. Your system may activate for several different reasons, including:

  • Criminal activity

  • Fire

  • Flooding

  • Accidentally setting off alarm

In situations where your system was accidentally triggered—like forgetting that your entry-point sensors are switched on when you unlock a door— a monitoring specialist will call to ask if help is needed. Provide your passcode, and they will turn off the alarm.

In the event there is a legitimate crisis, your representative will dispatch your local emergency services, including law enforcement, firefighters, and medical professionals, to your home. They can also act as the point of contact when you are not on site. Your monitoring team can also let first responders know which component was triggered, increasing their preparedness for what might be a hazardous environment. Your monitoring professional will maintain a connection with you to assist in keeping you composed and let you know what the next steps should be.

Steps to Take if Your Alarm Goes Off In Asheville

Being awoken in the wee hours of the morning to your alarm echoing through your house is incredibly scary—even moreso if you have no idea why it’s going off. The most important thing to do is stay as calm as possible and proceed with the following:

  • In the first place, find a safe location. Gather your family and pets in an expeditious manner and relocate to a secure room in the house or exit as quickly as possible. It's a common tendency to feel like you need to deal with the problem in your home, but this can be incredibly dangerous. Instead, put a priority on trying to keep you and your loved ones protected and let the professionals deal with the issue.

  • Secondly, use the home security app to stay in communication with your monitoring team. They'll notify authorities who will be on their way to your residence within minutes.

  • Finally, keep a persistent line of communication with your monitoring agent and emergency professionals. You can get conferenced in, so all parties are speaking on the same line. Or, if you’re not able to be in direct contact with emergency services, you’re still able to obtain updates by text message. Even if it’s only a false alarm, it's wise to keep adequately communicating to all parties so you know what to do should a legitimate crisis take place.

Be Prepared For All Security Risks in Asheville with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems takes pride in ensuring you and your family are completely protected. With 24/7 monitoring, home automation, and a range of sensors, your home will turn into the secure environment it's supposed to be. Create a comprehensive home security package by completing the following form or reach out to (828) 202-7229 to get started.